Privacy Policy

Introduction

Numbrella is committed to handling your personal information with discretion and care. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you have in relation to it.

We process personal data only where there is a clear and lawful basis for doing so, and we do not sell or trade your information to any third party for their independent purposes.

1. Data We Collect

The following categories of information may be collected depending on how you interact with our website:

• •Contact information: Name, email address, and any details you voluntarily provide through our contact form.
• •Usage data: Pages visited, time on site, browser type, device type, and approximate geographic region — collected via analytics tools if you have consented.
• •Cookie data: Preferences stored locally via cookies, depending on your consent settings. See our Cookie Policy for full detail.
• •Correspondence: Any information shared in email or written communications with us.

2. How We Use Your Data

• •Responding to messages and enquiries you submit through our contact form.
• •Providing the tax preparation, compliance, or advisory services you have requested.
• •Improving the content, navigation, and performance of this website through aggregated analytics data.
• •Complying with our legal obligations where applicable.
• •Sending relevant information about our services — only where you have given your consent or there is a legitimate interest basis.

We do not share personal data with third parties for their own marketing purposes. Data may be shared with service providers acting on our behalf (such as analytics platforms) under appropriate data processing agreements.

3. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.

• •Contact form submissions are retained for up to 24 months for service continuity purposes.
• •Tax-related documents and correspondence are retained in line with applicable tax authority requirements.
• •Cookie consent preferences are stored locally on your device and can be cleared at any time.

4. How We Protect Your Data

• •All data is transmitted via encrypted connections (HTTPS/TLS).
• •Access to personal information is limited to those with a direct need to handle it.
• •We review our security practices regularly and update them as appropriate.
• •In the event of a data breach that is likely to affect your rights, we will notify you promptly and in accordance with applicable regulations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• •Right of access: You may request a copy of the personal data we hold about you.
• •Right to rectification: You may ask us to correct any inaccurate or incomplete data.
• •Right to erasure: You may request deletion of your data where there is no continuing legal basis for us to retain it.
• •Right to portability: You may request your data in a commonly used, machine-readable format.
• •Right to object: You may object to processing carried out on the basis of legitimate interest.
• •Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

To exercise any of these rights, please contact us through the Contact page. We will respond within 30 days.

6. Third-Party Services

This website may use third-party tools (such as analytics providers) that process data under their own privacy policies. Where consent is required for these tools, we obtain it through our cookie management system before any data is shared.

We are not responsible for the privacy practices of external websites linked from our pages.